Return specification:
1).Photos and description only for reference, item and packing are subject to actual object.
2).If customer find the item is not the same as actual picture or description, or there is some defect or broken on item, we provide replacement but you must provide the photo of the damage items in no later than 3 business days from the day you received it.
3).When you received goods, and find defective items, you should tell us in next 3 days.
With a long time, we can not verify defective item is we provide , or broken by customer. So it is difficult to adjudge who charge liability.
4.) If you find you have not been interested in certain items, we don't provide replacement.
5.)You are responsible for paying shipping cost when you return it to us ,and we will pay resend freight fee.
Customs problem and lost parcels.
1)We can provide 99.5% successful shipment. But the problem is unavoidable in some occasion. In such circumstance, if the parcel was held up in China customs or lost before they leave China, we will take 100% responsibility, we will resend the parcel or refund that amount as your request. If the parcel was held up in your country or lost after it leave China , we will share 50% of the total cost that involved(including shipping).
2). Unless otherwise stated, all fees are quoted in U.S. Dollars. You are responsible for paying all fees and associated cost with the Site in a timely manner with a valid payment method.
3:) .If make a credit card payment, then decide you do not want your order, and you want a refund. Then 5% will be deducted from your payment by credit card company automatically.
4).when the parcel arrive in destination but you don't sign for it in time , we will not bear any responsibility, if the goods return to China ,you must bear the shipping cost when we resend it to you.
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